WHAT ARE YOU SAYING
WHEN YOU THINK YOU ARE NOT SAYING ANYTHING?
Maybe you didn’t realize that 85 percent of your communication is non-verbal. That is to say that when people have a choice between what you say verbally and what your body language indicates, they will choose body language 85% of the time. According to the experts, nonverbal messages are interpreted as being much more reliable than the words spoken. That is easy to believe when you recognize the messages that these gestures signal in our American culture:
Facial; expressions, postures, and gestures:
Lifting one eyebrow disbelief
Rubbing the nose doubt and rejection
Winking intimacy
Speaking with hand across the mouth lying
Head in palm of hand boredom
Stroking the chin evaluating
Open hands friendliness, honesty
Arms folded across the chest defensive
Leaning closer to someone interested
Leaning away from someone less interested
Legs crossed, swinging foot back and forth impatience
Hands on hips aggressive
Cleaning glasses delaying tactic
Rounded shoulders looking down lacking confidence
Standing straight, looking ahead confident
Leaning back with both hands supporting head superiority
Hands rubbing excitement
That’s a start, and perhaps it is a good reminder that while you are interpreting other peoples’ body language, it will be well to see that your own body language supports what you are saying instead of indicating something else. This way you will have the assurance that you not only have advantage of the 85% via your body language, but it will validate whatever you say.
Gregory B. Anderson–director
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thank you Greg--these blogs are thought provoking and appreciated.
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